Privacy Policy

Last updated: 16 October 2026

1. Introduction

Department of Finance Canada ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.

2. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

3. Changes

This Policy is subject to periodic updates. The current version will remain accessible on this page alongside the revision date.

4. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

5. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

6. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.

8. How We Use Your Data

• To confirm your identity and meet regulatory compliance obligations.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To deliver promotional materials and communications following your explicit consent (you may withdraw consent at any time).

9. Data Retention

We maintain personal data for the duration needed to deliver our services and meet legal, regulatory and accounting obligations - generally no less than five years following account termination.

10. Information We Collect

• Identity data - full name, date of birth, government-issued identification document for account setup and KYC/AML requirements.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

11. Sharing and Disclosure

We may disclose personal data to licensed payment processors, KYC/AML verification vendors, cloud hosting providers, legal and financial advisors, and relevant authorities when required under applicable law. We do not monetize or sell personal data.

12. Contact

To raise privacy concerns or request your rights, reach out to the Department of Finance Canada Data Protection office through our contact form.

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